Corporate counsel, Regulatory Affairs

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We are seeking a Regulatory Affairs Counsel to support regulatory compliance across a global, technology-driven business. This role offers hands-on exposure to regulatory implementation, contract governance, audit readiness, and trade compliance within a collaborative legal team. You’ll work closely with senior counsel and cross-functional partners to translate regulatory requirements into practical, defensible legal frameworks. This is an excellent opportunity for an early-career lawyer looking to build in-house regulatory experience.

What This Role Is

This role supports the Legal and Regulatory Affairs function by helping operationalize regulatory obligations across contracts, training, audits, and compliance processes. The position plays a key role in ensuring regulatory requirements are accurately reflected in legal documentation and business practices. It is a delivery-focused legal role that combines regulatory analysis with execution and governance support.

What This Role Is Not

This role does not independently set regulatory strategy. It is not a litigation or commercial negotiations role. Instead, it supports regulatory compliance execution under the direction of senior legal and compliance leaders.

What You’ll Bring to the Table

·       A law degree or equivalent legal qualification, with interest in regulatory or compliance law

·       Ability to interpret regulatory requirements and apply them to contracts and governance processes

·       Strong drafting, review, and analytical skills with close attention to detail

·       Experience collaborating with cross-functional teams in a professional environment

·       Sound judgment and professionalism when handling compliance matters

·       Clear written and verbal communication skills

What You’ll Do

·       Support regulatory compliance initiatives across contract governance, documentation, and audit readiness

·       Draft and review regulatory contract templates and addenda to ensure regulatory alignment

·       Conduct contract and document reviews to identify gaps between base terms and regulatory obligations

·       Support internal and external audit activities, including evidence coordination and response preparation

·       Assist with regulatory training programs to ensure content meets compliance requirements

·       Support trade compliance and sanctions processes, including documentation of enhanced review protocols

·       Assist with regulatory governance activities, including policy maintenance and vendor due diligence updates

Minimum Requirements

·       Law degree (or equivalent) with up to 4 years of relevant legal or regulatory experience

·       Foundational knowledge of regulatory compliance and contract governance

·       Experience drafting, reviewing, or supporting legal documentation

·       Familiarity with audit, risk, or compliance processes

·       Strong organizational and prioritization skills

·       Excellent written and verbal communication skills

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.