Director, Head of Legal Innovation
KrakenBuilding the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
We are hiring a Director, Head of Legal Innovation to build and scale the systems, tools, and workflows that power how our legal team operates.
This is a hands-on role for someone who can walk into a legal organization, understand how work actually flows — not just how it is supposed to — and design and implement solutions that improve efficiency and scale. You will own the full stack of legal operations transformation, including technology selection, workflow architecture, AI enablement, and change management.
This role is ideal for someone who thrives in 0→1 environments, enjoys building systems from scratch, and prefers shipping solutions over advising on them.
The opportunity
Assess how legal work currently flows across intake, matter management, contracting, research, advice, and reporting to identify capability gaps and opportunities to better support the business
Benchmark current operations against leading legal operations and technology practices to identify areas for improvement
Design and implement scalable legal workflows and internal processes that are practical, efficient, and widely adopted by the team
Architect and implement the legal technology stack, including AI tools, CLM systems, research/drafting tools, and workflow automation platforms
Integrate internal and external systems by connecting APIs, data sources, and tools into streamlined automated workflows
Develop and operationalize an AI strategy for the legal team, including adoption, governance, and measurement of impact
Embed AI tools into day-to-day legal workflows such as contract review, research, drafting, summarization, and intake triage
Drive adoption and change management across the legal team while building internal capability and reporting to leadership on efficiency, risk, and ROI
Skills you should HODL
Proven track record building and scaling legal operations systems, including legal technology platforms, workflow automation, and operational processes in complex multi-stakeholder environments
Hands-on experience implementing legal technology solutions such as CLM, matter management, intake systems, spend management, knowledge management, and AI-enabled legal tools
Strong fluency with AI and workflow automation tools, with demonstrated experience designing, deploying, and driving adoption of AI solutions within legal workflows
Deep understanding of core legal workflows (contracts, regulatory, investigations, litigation, intake, outside counsel management) and the ability to redesign inefficient processes end-to-end
Systems thinker with a strong implementation mindset — able to move from discovery → design → build → deployment → optimization without relying on external consultants
Ability to translate legal and business needs into technical roadmaps and scalable operational solutions
Experience building metrics, dashboards, and performance frameworks to measure efficiency, cost, risk, and operational outcomes
Strong communicator who can bridge legal, technical, and business teams while influencing senior stakeholders and driving cross-functional alignment
Comfortable operating in fast-paced, ambiguous environments with a high level of ownership and bias toward execution
Nice to haves
Experience in a high-velocity or resource-constrained environment (startup, PE-backed company, understaffed team)
Familiarity with data privacy, information governance, or compliance systems
Experience managing vendor relationships and procurement
Exposure to fintech, crypto, or other regulated, fast-paced operational domains
#LI-Remote
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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