Senior Associate / Special Counsel - Insurer Financial Lines Claims

 Position summary 

• Early and effective assessment of policy issues 
  
• Proactive assessment of liability and quantum of PI claims
  
• Assessment and justification of reserves in line with authority levels 
  
• Formulating a commercial strategy for resolution 
  
• Assessment of recovery prospects 
  
• Employ proactive early intervention strategies to reduce claims cost 
  
• Develop a strategy for claim resolution 
  
• File and claim reviews 
  

• Providing assessment on claims and risks to underwriters upon request 
  
• Prioritise tasks to manage allocated files 
  
• Mentor more junior team members 
  
• Share knowledge across teams 
  

Maintain the client relationship achieve superior results for our customers 

• Communicate effectively with claimants, insureds, underwriters, brokers, lawyers via written and verbal means 
  
• Demonstrate effective negotiation and liaison techniques with clients, claimants, lawyers, brokers, insurers and service providers 
  
• Provide training, as required, to the insured to facilitate improved risk management 
  
• Report to and update relevant stakeholders regarding claims as required 
  
• Facilitate regular and structured contact with clients 
  

Supporting the achievement of company goals and vision 

• Effective file and claim management in order to support in meeting objectives and targets (budget, new business and existing business) 
  
• Account retention and development of new business 
  
• Utilise marketing and networking opportunities 
  
• Supporting other team members as required 
  

Skills required 

• Strong Financial Lines experience (Professional indemnity, D&O. Crime, Cyber)
  
• Time management and demonstrated ability to prioritise and multi-task 
  
• Effective Negotiation and advocacy ability 
  
• Dispute resolution ability 
  
• Strong verbal and written communication 
  
• Computer skills – Usage of internal systems 
  
• Drafting documents, letter writing and typing ability 
  
• Sound telephone manner 
  
• Ability to run and interpret reports 
  
• Attention to detail and quality 
  
• Solid analytical ability 
  
• Relationship building 
  
• Commercial acumen
  
• Presentation skills 
  

Functional/Technical Skills 

• Exposure to Professional Indemnity Claims 
  
• Broad understanding of the insurance industry 
  
• Understanding of the Insurance Contracts Act 
  
• Understanding of the Insurance and Privacy Code 
  
• Understanding the role of brokers and industry stakeholders 
  
• Interpretation of policy/clauses/exclusions 
  
•  Solid understanding of the client structure, fee structure and invoice process 
  
• Ability to assess quantum and reserve effectively 
  
• Understanding of Law/Tort/Contracts and State Jurisdictions 
  
• Ability to identify conflicts of interest