6
Part-time
On-site
Chatswood, New South Wales, Australia

Who We Are

Join a dynamic and supportive team where you’ll play a key role in delivering exceptional service to our valued clients. As a growing global organisation, we offer real opportunities for career progression and development across Operations, IT, Sales, Legal, Finance, and Shared Services in Australia and New Zealand.

We pride ourselves on a flexible and friendly work environment built on collaboration, accountability, and strong team culture. We’re proud to have been awarded the Great Place to Work Certification for the fourth consecutive year. This achievement reflects our people, our progress, and the inclusive culture we continue to shape together.

Your voice matters here, and we’re committed to continuously improving and ensuring this remains a workplace where you can thrive. If you’re looking to grow your career in a professional and empowering environment, we’d love to hear from you.

Job Summary

                                      

POSITION DESCRIPTION

Position Title:

Legal Counsel, PEXA

Department:

Legal, Risk and Compliance

Work Location:

Chatswood, NSW

Reports to:

Manager, Legal Counsel

Direct Reports:

Nil

Position Statement:

The Legal Counsel, PEXA will ensure that FMS provides its clients with efficient and accurate property related processing services by certifying deals on the PEXA (Property Exchange Australia) electronic conveyancing platform and providing ongoing legal services to the FMS mortgage processing team, including as required, documenting commercial and corporate transactions.

KEY DUTIES AND RESPONSIBILITIES

  • Support the team as needed with the following:
    • Carry out quality assurance checks of draft dealing instruments prepared by the FMS Operations Team within timeframes agreed with FMS operations
    • Certifying dealing instruments to be lodged on the PEXA platform
    • Advice on issues relating to the preparation, execution and registration of mortgages
    • Handle mortgage processing for certain clients
    • Complete document reviews including trust deeds, SMSF trust deeds and commercial leases, within service standards
  • Support team outcomes by providing assistance with other ad hoc tasks including researching and advising other teams in the business
  • Other duties as required

Customer Service

  • Managing calls and providing a high level of customer service in a timely manner
  • Empowerment going above and beyond to meet clients requirements on a daily basis
  • Listen, support, champion our client’s needs

Process

  • Adhere to all internal policies and procedures
  • Comply with client specific operating processes
  • Ensure all tasks are performed with a high level of accuracy
  • Foster and encourage an environment of continuous improvement


Teamwork and Behaviour

  • Provide support to your peers and other teams within the business as required
  • Take ownership of your own performance and development
  • Actively contribute to the team with a positive attitude
  • Participate in team meetings and knowledge sharing
  • Work effectively in a team environment to achieve common goals
  • Work closely with other departments to resolve customer issues and inquiries
  • Complete all mandatory training
  • Ensure all activities and interactions reflect the Group’s core values, promoting a positive and cohesive work culture

Results

  • Perform at or above team productivity levels
  • Meet and exceed quality targets
  • Meet adherence to roster targets
  • Actively identify and escalate any perceived risks

Work Health and Safety:

  • To have an understanding of the company’s Safety and Wellbeing policy
  • Take reasonable care to protect your health and safety and the health and safety of others
  • Report all safety hazards, incidents, near misses and injuries
  • Maintain a clear and orderly work area

Essential Requirements:

  • Legal Qualifications with a current NSW Solicitors Practicing Certificate
  • Previous experience in using the PEXA platform
  • Strong verbal and written communication skills
  • Exceptional attention to detail
  • Strong organisational skills and ability to prioritise workload
  • Ability to work in a high-pressure, high-volume work environment
  • Adaptive, willing to learn, and can-do attitude

Desirable Criteria:

  • Previous work experience in mortgage processing, the financial services industry or property conveyancing field

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

We’re committed to supporting your personal and professional growth through meaningful benefits, recognition programs, and a workplace culture that values wellbeing, connection, and development across Australia and New Zealand.

HERE’S WHAT SETS US APART:

  • Employee Assistance Program (EAP)

  • Employee Referral Program

  • Flu Vaccination Program

  • Fundraising Challenges

  • Social Teams & Events

  • Tenure Recognition Program

  • Rewards and Recognition Program

  • Training & Development

  • Discounted First Title Insurances